RocketFuel Industries is strongly committed to protecting your privacy while interacting with our content, products and services.
This policy applies only to rocketfuel.com.au and not to other companies’ or organisations’ websites to which rocketfuel.com.au is linked.
Collection of information
Information is collected from you primarily to make it easier and more rewarding for you to use our services. Depending on the service you are accessing, you could be asked to provide information such as your name, email address or information about what you like and do not like. It is entirely your choice whether to respond to these questions or not.
The second type of information that rocketfuel.com.au collects is personal information. rocketfuel.com.au will collect personal information that lets us know the specifics of who you are such as your name, email address, or postal address, when you provide it to us. With this information, rocketfuel.com.au can provide a variety of personalised and enhanced services that are not available to anonymous users. We hope that you will find it beneficial to provide individually identifiable information about yourself to us because it will make our services more valuable to you.
Sometimes, we may specifically ask for personal information about you when you sign up to use a service or submit a request. Certain information may be required, such as your name, company, internet address or screen name, billing address, type of computer or credit card number in order to provide that service or product to you. This information may also be used to inform you of additional products and services which may interest you. You can choose not to receive such information when you are undertaking product or service registration on our website. We may also ask about your interests, but it is your choice whether to respond. How much of your personal information that you choose to disclose to rocketfuel.com.au is completely up to you. The only way we know something about you personally is if you provide it to us, for example when you leave feedback on our website.
Use of anonymous information
rocketfuel.com.au automatically gathers anonymous information to monitor the use of rocketfuel.com.au like the numbers and frequency of visitors to rocketfuel.com.au and its areas, very much like television ratings that tell the networks how many people tuned in to a program. We only use such data in the aggregate. This collective data helps us determine how much our audiences use parts of the site, so we can improverocketfuel.com.au to assure that it is as appealing as we can make it for as many users as possible. rocketfuel.com.au may publish or provide this aggregate data to other people.
Use of personal information
rocketfuel.com.au will only use the personal information you have chosen to provide us for the purpose for which you provided it. rocketfuel.com.au will not use it for any other purpose without your consent.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
There will be occasions where it will be necessary for RocketFuel Industries to disclose your personal information to third parties. RocketFuel Industries may be required by law to disclose the information, or RocketFuel Industries may be required to disclose your personal information to third parties to provide the service you have requested, for example, if you purchase products or services from RocketFuel Industries, RocketFuel Industries will need to disclose your personal information to third parties in order to bill and deliver your products or services. However, the disclosure will only be made where it is necessary to fulfil the purpose for which you disclosed your personal information. Otherwise than stated above, we do not disclose personal information that you may give us, such as your name, address, email address or telephone number, to any organisation or person outside RocketFuel Industries unless you have authorised us to do so. For example, when you contribute to an online forum you may want to publish your name and email address.
No sale of personal information
Under no circumstances will rocketfuel.com.au sell or receive payment for licensing or disclosing your personal information.
Interacting with rocketfuel.com.au
There are many interactive features on rocketfuel.com.au that you can contribute to. These include: Feedback forms, Project requests, Online Voting, Project management and Email.
When interacting with rocketfuel.com.au, we suggest that you use your discretion and exercise caution when providing your personal information.
Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any personal information. Be responsible whenever you are online.
Access and correction: personal data
If rocketfuel.com.au holds your personal information RocketFuel Industries will where possible provide you with access to the information. RocketFuel Industries will take reasonable steps to correct the information so that it is accurate, complete and up to date.
RocketFuel Industries operates secure data networks that are designed to protect your privacy and security.
Complaints about privacy
If you have any complaints relating to online privacy issues on our websites, please notify RocketFuel Industries via our contact form. While RocketFuel Industries accepts no liability for any material or links posted to the service, we will investigate all complaints.